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How can we as designers equip a group of young people to articulate their thoughts, ideas and wishes using a participatory approach? Together with fifteen teenagers, we explored this question, in order to hand over the insights and lessons learned manifested in an action plan to the municipality of Emmen. During a total of six workshops and one final event, we have investigated authentic insights about our target group through peer interviews, affinity and stakeholder mapping, prototyping, cognitive maps and other methods. Simultaneously, we evaluated the process through reflecting on what went well, what not and why, and recording the learnings in our «10 commandments», which show how collaboration with young people aged 14–15 years could be approached on a methodological level. The insights about the target group and lessons learned are manifested in an action plan which was handed-over to the municipality of Emmen to foster the trans-generational dialogue and inspire further participatory projects.
Context
MA Service Design
Year
2020
Contributors
Anna-Lena Kotulla
Carolina Jarcutchi
Martin Dušek
Vaness Feri
Partners
Municipality of Emmen
Sekundarschule Gersag
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Cognitive map made by one of the 14–15 years old workshop participants
1/10
To gain authentic insights, we let the participants conduct peer interviews.
2/10
Our methodological approaches reached from affinity mapping to quick-and-dirty prototyping.
3/10
Due to Covid-19, one of the 6 workshops was held remotely.
4/10
Possible spatial interventions prototyped by two teenagers.
5/10
Crucial to the success of our research was to enable the participants to articulate their thoughts and wishes.
6/10
In a final exhibition, we conducted our results in order to show them to our collaboration partners.
7/10
The event was structured similar to the workshops in order to foster trans-generational communication.
8/10
3 Posters and a video summarized our process findings. Feel free to download the project documentation via Dropbox.
10/10
As a deliverable for our collaboration partners, we created an action plan and summarized our learnings in «10 commandments».
9/10
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